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Twitch web authentication and what it means image

Twitch web authentication and what it means

Twitch Web Authentication is a means of simplifying the setup of your broadcast. With web authentication you no longer have to worry about logging into your Twitch account and having to locate your stream key. Now you just have to login to your Twitch account in XSplit products.
Melvin Dichoso
January 26, 20161 min read
How to Specify Extra Encoder Parameters image

How to Specify Extra Encoder Parameters

It is possible to override or add new encoder parameters using the syntax &ex:key:value. It is definitely NOT recommended for everyone to use this functionality – in the matter of fact, unless you are very technical and have a very good reason to fiddle with this  (and you probably do not) then leave the settings…
Melvin Dichoso
January 26, 20162 mins read
Color Metric of the Ingest Location image

Color Metric of the Ingest Location

When the user opens the Ingest location combo box, a ping statistic is shown and updated continuously for each of the Ingest locations. Three values are reported: a) “Last” The last measured and recorded ping round trip time b) “Avg” The average of the total samples recorded since the combo box was opened (up to…
Melvin Dichoso
January 26, 20162 mins read
In case of audio issues in version 1.1.1208 image

In case of audio issues in version 1.1.1208

With XSplit 1.1.1208 we have implemented a new and better native Windows 7 audio API. If your hardware and drivers fully supports Windows 7, the new API will cure a number of issues like the helicopter bug (aka stutter bug) as well as issues regarding choppyness. These issues were sporadic and highly dependent on device…
Melvin Dichoso
January 26, 20161 min read
Certificate Exception Error image

Certificate Exception Error

You have encountered a certificate related error. We are investigating the error which seems to be happening when your computer is communicating through secure connections to certain websites and/or web services. We suggest to check the following pre-requisites: Disable any software firewall on your computer Shut down any network monitoring 3rd party tools Check that your…
John Howe
January 26, 20161 min read
Certificate Errors When Authenticating image

Certificate Errors When Authenticating

We have compiled a list of various programs that can actively prevent the secure communication between XSplit and the XSplit server or 3rd party service like Twitch, YouTube etc. In most cases these programs are malware or spyware, and we recommend you investigate if they are installed on purpose and if you ;want them to…
Melvin Dichoso
January 26, 20161 min read
How to disable compatibility mode of XSplit image

How to disable compatibility mode of XSplit

This may apply to XSplit Broadcaster (XSplit.Core.exe) or XSplit Gamecaster (XSplit.Gamecaster.exe). Right-click the exe file then choose “Properties” in the context menu. Click the Compatibility tab. Uncheck the “Run this program in compatibility mode for:” checkbox. Click OK.
Melvin Dichoso
January 26, 20161 min read
Encoding failed and will be restarted image

Encoding failed and will be restarted

You are receiving this message due to using settings that are not supported by your encoder. Please decrease your settings or change the encoder you are using.
Melvin Dichoso
January 26, 20161 min read
XSplit Broadcaster did not shut down properly image

XSplit Broadcaster did not shut down properly

If XSplit Broadcaster was shut down improperly or unexpectedly, you can use the Select Presentation window for some basic troubleshooting. If the shut down occurred after adding a new source to a scene, it is recommended to load a backed up presentation, a previously saved presentation, or to create a new presentation.  If the error…
Melvin Dichoso
January 26, 20161 min read
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