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Using the Snipping Tool to Take Screenshots

Learn how to use Windows' built-in screenshot program to easily provide screenshots for the support team.

Using the Snipping Tool to capture and send screenshots

  1. Press the ⊞ Windows key, then type Snipping Tool then select it from the search results.

    • Windows 7 – Click Start > All Programs > Accessories then select Snipping Tool .
    • Windows 8 – Type Snipping Tool on the Start Screen and then select it from the search results.

Snipping tool appearing in the best match results in Windows 10

  1. On the Snipping Tool window, click New.

Once the screen fades, hold down the left mouse button and drag to select the area of the screen you want to capture.

Selecting New in snipping tool and selecting a region to snapshot

  1. A preview window showing the captured image will appear. This image will be automatically copied to your Windows clipboard.

Snipping tool displaying the are of the screen that was captured

  1. Click on the support chat bubble and the press CTRL + V to paste the image.

Click OK on the confirmation message to upload the pasted image in the support chat.

pasting the captured image to XSplit Support's ongoing chat

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