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Fixing Windows Installer

Are you getting errors when trying to install/uninstall XSplit from your computer? Here's a possible fix.

Errors can occur when installing or removing an application from your PC. Using the Windows Installer Troubleshooter will:

  • Fix any corrupt registry of your Windows OS.
  • Fixing programs that prevent you to install new applications or updating installed applications.
  • Fixing programs that prevent you from uninstalling from your Control Panel’s ‘Add or Remove Programs.

Windows Installer package error

This should not affect any personal files, information, or other applications installed on your computer.

  1. Download the Windows Installer Troubleshooter to this link and download the troubleshooter.

  2. Run the troubleshooter application and click Next.

Windows' Install/Uninstall troubleshooter first step

  1. Select either Installing or Uninstalling depending on when the error occurs.

Windows install/uninstall troubleshooter asking if the problem is with installing or uninstalling

  1. Select the application that you want to fix and click Next. For this tutorial, we will use XSplit Broadcaster.

Windows install/uninstall troubleshooter - selecting the correct XSplit app

  1. Click Yes, try uninstall on the next prompt. Once done, the troubleshooter will try to fix the cause of the error.

Windows install/uninstall troubleshooter - suggested cause and solution

  1. Once the process is complete, this prompt should appear:

Windows install/uninstall troubleshooter - completion

The application with the issue should now be uninstalled on your PC. You can try reinstalling the application again after.

Still having issues?