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Generating a DxDiag File
a DXDiag file is a record of your system's specifications and driver that may help support in diagnosing your XSplit-related issues.
Generating a HijackThis log
A very useful tool from Trend Micro that logs a record of processes that may aid in troubleshooting your XSplit-related issue.
Fixing Windows Installer
Are you getting errors when trying to install/uninstall XSplit from your computer? Here's a possible fix.
Generating an MSINFO32 File
The Support Team may request you to generate an MSINFO32 file. This file contains information about your PC to help diagnose the issue.
Using the Snipping Tool to Take Screenshots
Learn how to use Windows' built-in screenshot program to easily provide screenshots for the support team.
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