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Generating a DxDiag File
a DXDiag file is a record of your system's specifications and driver that may help support in diagnosing your XSplit-related issues.
Generating an MSINFO32 File
The Support Team may request you to generate an MSINFO32 file. This file contains information about your PC to help diagnose the issue.
Generating a HijackThis log
A very useful tool from Trend Micro that logs a record of processes that may aid in troubleshooting your XSplit-related issue.
Fixing Windows Installer
Are you getting errors when trying to install/uninstall XSplit from your computer? Here's a possible fix.
Using the Snipping Tool to Take Screenshots
Learn how to use Windows' built-in screenshot program to easily provide screenshots for the support team.
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