Cancelling Automatic Payment Renewal

Licensing Support > Cancelling Automatic Payment Renewal

You can manually cancel the recurring subscription so it doesn’t renew at the end of your subscription and to avoid unwanted automatic charges.

Here’s how:

  1. Login with your XSplit Account.

  2. After you have logged in, click your username/email on the upper-right.

  3. Click Account Details.

  4. On the Account Settings page, scroll down to LICENSE STATUS & HISTORY, then click the (Cancel) link next to Automatic Payment Renewal.

    If you have purchased your license using PayPal, make sure to check and cancel your pre-approved payment there as well.

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