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Enhanced Logging for XSplit Broadcaster

XSplit Broadcaster makes it easy for you to generate Enhanced logs required by Support when troubleshooting various issues. Here's how.

XSplit Broadcaster has options to perform comprehensive logging used for searching errors and troubleshooting. These logs can be used by our support and development team to investigate and troubleshoot issues.

Enabling Enhanced Logging for XSplit Broadcaster

  1. Go to Tools > Settings.

Settings option under the Tools Menu

  1. Click on the Advanced tab and check Enable Enhanced Logging.

Checking Enhanced Logging under Tools > Settings > Advanced Settings

  1. Reproduce the issue you have been encountering then close and restart XSplit Broadcaster afterwards.

  2. Go to Help > Upload Log Files.

Help > Upload log files option in XBC

  1. Click Copy Link when the prompt appears after the log files have been uploaded. This will allow you to paste and send the files directly to the Support Chat box.

Clicking

More comprehensive logging can be enabled by adding the devdebug parameter in your XSplit Broadcaster shortcut as shown HERE.


The uploaded logs are also stored in your XSplit account's Dashboard Settings - Logs Tab for later viewing/re-downloading. Click here to go straight to your Dashboard Setting's Logs Section.

Learn how to manage your uploaded Log files here.

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