Cancelling Automatic Payment Renewal
You can manually cancel the recurring subscription so it doesn’t renew at the end of your subscription and to avoid unwanted automatic charges.
- Login with your XSplit Account on the XSplit Website.
- After you have logged in, click My Account on the upper-right of the page.
- Click Account Settings.
- On the Account Settings page, click License Purchase History.
- Click Cancel next to your subscription with Automatic Payment Renewal.
- A prompt will appear asking to confirm the cancellation. Click Yes to confirm.
- Another prompt will appear to confirm that the cancellation has been completed.
If you have purchased your license using PayPal, make sure to check and cancel your pre-approved payment there as well.