support.results

  • Getting Started

  • What is XSplit VCam?

    XSplit VCam is a background removal app which removes video backgrounds without a green screen, blur background for enhanced focus, and give immersive presentations.

  • Can I use XSplit VCam with OBS?

    Sim. You can add XSplit VCam as a Video Capture Device source in OBS Studio.

  • Can I use XSplit VCam with Discord?

    Sim. You can select XSplit VCam as your camera in Discord under Voice & Video settings.

  • Can I use XSplit VCam with Skype?

    Sim. You can select XSplit VCam as your camera in Skype under Audio & Video settings.

  • How do I add XSplit VCam on video chat software?

    You can add XSplit VCam as your camera on different video chat software.

  • Do I need a separate license for XSplit VCam?

    If you already have an existing XSplit Premium license, you do not have to purchase a separate license for VCam.

  • Does XSplit VCam send audio?

    Não. XSplit VCam only gets the video feed from your selected camera.

  • How can I improve XSplit VCam?

    Here are multiple ways you can help improve XSplit VCam;

  • Can I use XSplit VCam for free?

    Sim. XSplit VCam can be used by Free License users and you'll have access to all the background removal and replacement features. The only difference with the Free License is that there will be a watermark appearing on your camera feed and you will not be able to use content created with VCam for commercial use.

  • Getting the Best Results with XSplit VCam

    It’s recommended that you recalibrate after you have selected a different camera or if you have changed its position and lighting source. You can do this by clicking the menu icon, then select Help > Calibrate... VCam works best when there’s a clear distinction between you and the backgroun...

  • Calibrating XSplit VCam for best performance

    To get the best quality out of XSplit VCam, you’ll need to calibrate your camera. This allows the background removal AI to better detect your distinct silhouette against your surroundings in the background.

  • Selecting a Camera Source in XSplit VCam

    The Camera source selection in your XSplit VCam window lets you choose from the cameras that are currently connected to your computer.

  • Filter Settings

    You can adjust the quality of the background filters, which GPU will be used and also enable additional options such as chair removal.

  • Adjusting Your XSplit VCam Filters

    XSplit VCam’s key feature is removing, replacing or blurring the background from your webcam feed without the need for a green screen.

  • XSplit Broadcaster

    XSplit Broadcaster is one of the most popular and widely used applications for live internet broadcasting with a user base ranging from hobbyists to prominent professional casters around the world and is available in multiple languages.

  • XSplit Gamecaster

    XSplit Gamecaster is the simplest game streaming and recording application with easy built-in theme customization and interactive widgets to personalize your streaming presentation.

  • OBS Studio

    OBS Studio is an open source live streaming and video recording software. It is the rewrite of the widely-used Open Broadcaster Software that adds additional features.

  • Streamlabs OBS

    Streamlabs OBS is an integration between Streamlabs' donations and alerts, along with Open Broadcasting Software's familiar utility. This streaming application includes all of Streamlabs' alerts along with other hosted widgets.

  • vMix

    vMix combines the features of a video switcher and audio mixer, with live streaming, used to create professional live productions.

  • Gameshow

    Gameshow offers high-quality professional streaming with minimal CPU usage. Its production-friendly features include multiple scene layers, a built-in audio mixer, and integration with familiar platforms like Streamlabs or OBS.

  • Adding VCam to Streaming Software

    You can add XSplit VCam as a video device source to any compatible streaming software of your choice. It is compatible with the most popular live streaming software such as XSplit Broadcaster and OBS Studio.

  • Skype

    Skype is a video chat, voice call and instant messaging application that can be used on computers and other devices.

  • Discord

    Discord is a free VoIP application designed for video gaming communities, that specializes in text, image, video and audio communication between users in a chat channel.

  • Google Hangouts

    Google Hangouts is a communication platform developed by Google which includes messaging, video chat, SMS and VOIP features.

  • WeChat for PC

    WeChat is a Chinese multi-purpose messaging, social media and mobile payment application developed by Tencent.

  • Viber

    Viber by Rakuten is a popular app to app free phone call and messaging service using your phone number.

  • Zoom

    Zoom is one of the leading video conference built for online meetings and project collaboration.

  • Slack

    Slack is a chat platform that's optimized for small and large businesses. With multiple features for convenience and ease of access to comms and files, any team can benefit from adding Slack to their workflow.

  • GoToMeeting

    GoToMeeting is an online video conferencing application designed for real-time business collaborations with customers, clients, and colleagues.

  • Microsoft Teams

    Microsoft Teams is an all-in-one instant messaging, file sharing, and group video conference application integrated with Office 365.

  • Webex Meetings

    Cisco Webex Meetings is the industry leader in online video conferencing that provides easy-to-use and secure group meetings.

  • Webex Teams

    Cisco WebEx Teams is an easy-to-use video conference software that allows instant messaging, file sharing, whiteboarding, voice calling, and more.

  • Adding VCam to Video Chat Software

    You'll be able to add XSplit VCam as your camera on different video chat software such as Skype, Discord, Google Hangouts and WeChat.

  • Recommended System Requirements

    Make sure that your computer meets the following recommendations to get the best quality out of XSplit VCam.

  • Manual do Usuário

    A XSplit VCam possibilita a remoção e o desfoque de fundo com qualquer webcam, sem a necessidade de telas verdes caras, e instalações complicadas de iluminação. Este manual lhe dará informações detalhadas sobre as opções de filtros de fundo da XSplit VCam, bem como instruções passo a passo sobre c...

  • Checking the colorspace of the application using XSplit VCam

    XSplit VCam offers applications to receive frames in both RGB24 and ARGB32 pixel format. The Remove background function requires that the application using VCam is connected to ARGB32 and that the application has ssupport for background transparency. Generally, video conferencing applicatio...

  • Creating Graph Dump

    If you’re experiencing unknown behaviors with the VCam app’s camera feed, the Technical Support staff will request a graph dump from you to help diagnose the cause of the issue. Creating Graph Dump Files Close XSplit VCam app then open File Explorer and navigate to the XSplit VCam installati...

  • Solving VCam Hardware Error on Startup

    If you're encountering the Hardware Error message upon launching XSplit VCam, the following guide may help you in solving it.

  • My Webcam Doesn't Work with XSplit VCam

    If you see the "Camera Not Available" message shown below in XSplit VCam, please try the following. Make sure the webcam or video source you wish to use with XSplit VCam is not being used by any other application. For streaming applications, remove the webcam from your sources. For video chat ap...

  • XSplit VCam is not in the Camera List

    XSplit VCam can be used as a video source with multiple applications simultaneously. If you are unable to select or use XSplit VCam as a video source, please try the following. Remove XSplit VCam as a video source from all software. Then try to add XSplit VCam as a video source for the desired so...

  • XSplit VCam is Using too Much CPU

    By default, XSplit VCam uses GPU resources to minimize CPU usage. To ensure VCam is using the GPU, click on the menu icon at the top-left corner of the app window and select Show settings. On the settings and under Hardware acceleration, select the GPU option. If you don’t have the GPU op...

  • XSplit VCam is Using too much GPU

    By default, XSplit VCam uses GPU resources to minimize CPU usage. If you have another application that heavily relies on the GPU hardware, like game applications with high graphics settings, enabling CPU to process VCam will help balance the usage. Click on the menu icon at the top-left corner o...

  • XSplit VCam is Outputting Wrong Video Size

    If XSplit VCam is outputting video to another application that looks zoomed in or an incorrect resolution like the image below, please try the following suggestion. Select another video device or remove XSplit VCam as a video device in the application. Then select XSplit VCam again as the video...

  • XSplit VCam Is Freezing

    You can try disabling XSplit VCam used by another application if you are experiencing freezing issues on the app. If it’s being used by a streaming application, like XSplit Broadcaster, click the XSplit VCam source and Remove it. If it’s being used by a video chat application, like Skype,...

  • XSplit VCam

  • Enabling Intel Integrated Graphics

    With Intel's 7th and 8th gen processors, Intel’s iGPU now packs some real power, which allows applications like XSplit VCam, XSplit Broadcaster or XSplit Gamecaster to use Intel's integrated graphics to offload process intensive tasks which can lead to an overall improved gaming and streaming experience.