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Cancelling Automatic Payment Renewal

You can manually cancel the recurring subscription so it doesn’t renew at the end of your subscription and to avoid unwanted automatic charges.

  1. Login with your XSplit Account on the XSplit Website.

  2. After you have logged in, click My Account on the upper-right of the page.

  3. Click Account Settings.

  4. On the Account Settings page, click License Purchase History.

  5. Click Cancel next to your subscription with Automatic Payment Renewal.

  6. A prompt will appear asking to confirm the cancellation. Click Yes to confirm.

  7. Another prompt will appear to confirm that the cancellation has been completed.

    If you have purchased your license using PayPal, make sure to check and cancel your pre-approved payment there as well.