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How do I fix being stuck at “Checking outputs…”?

If you are stuck at “Checking outputs…” while loading XSplit Broadcaster, try the following:


  • Hold down the Shift key while logging on to XSplit Broadcaster and when prompted, select "Create a new presentation".


  • Close XSplit Broadcaster then open your File Explorer then go to:

  • Rename your 'db' folder to something else then restart XSplit Broadcaster.

We recommend renaming the ‘db’ folder to something easy to remember like ‘db.bak’.

Note that the ProgramData folder is hidden by default and you may need to enable show hidden files in your Windows Folder Options.

If the above steps still do not fix this issue, contact Technical Support.