Cancelling Automatic Payment Renewal

You can manually cancel the recurring subscription so it doesn’t renew at the end of your subscription and to avoid unwanted automatic charges.

1. Login with your XSplit Account.

   

2. After you have logged in, click your username/email on the upper-right.

   

3. Click Account Details.

   

4. On the Account Settings page, scroll down to LICENSE STATUS & HISTORY, then click the (Cancel) link next to Automatic Payment Renewal.

   

   If you have purchased your license using PayPal, make sure to check and cancel your pre-approved payment there as well.