XSplit Broadcaster FAQ

Why is a video file I added as a source only displaying black or isn’t added at all?

If issues occur when trying to add a video file as a source, try the following:

A.

  • Go to Tools > Settings and on the Advanced tab, uncheck Use hardware acceleration for video playback.

B.

  • Go to Tools > Settings and on the Advanced tab, select Prefer CPU for video processing or Prefer GPU for video processing.

Troubleshooting

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